Useful resources for when the surgery is closed

Sometimes you might need help when the surgery is closed. We have put together a guide of local services that may be able to help and how to diagnose and treat common medical conditions (in many situations, the  same advice we would give to you if we spoke or saw you in person)

Emergencies and emergency symptoms

call 999 or attend A&E as you deem appropriate. Call 111 if uncertain or see the list of contacts/conditions below.

Minor injuries: The Cumberland Centre (tel 01752 434400) is open 8am to 6pm 7 days a week and has Xray facilities to diagnose common fractures (they don’t Xray hips, backs, heads, necks – this needs A&E).

Hospital test results, appointments and other hospital-related enquiries

call Derriford hospital and ask to speak with the Patient advice and Liaison Service (PALS) on 01752 202082.

Eye problems

For emergencies e.g. visual loss attend the Royal Eye Infirmary (REI). Otherwise try the Minor Eye Conditions Service (MECS) which operate out of numerous opticians in our area – Link for MECS opticians in your area and conditions they treat Medication issues, re-ordering, side effects, or allergies: your chemist – Find a pharmacy – NHS (

Mental health for children

  • Mental health crises:call the First Response 24/7 on 0800 9239323.
  • Self referrals to CAMHS: call 01752435125

Mental health for adults

  • Mental health crises: call the First Response 24/7 on 0800 9239323.
  • Other mental health issues: Check our mental health pack Mental Health | Pathfields Medical Group which has been put together by experts across the nation and is full of proven ways to improve your mental wellbeing. It also gives links to organisations that do counselling/talking therapies such as HEADSPACE where you can 30 min call, or a full assessment from Devon MIND or RETHINK.


Call the Bereavement counselling service on 01752349769 or visit

Common medical conditions for adults

Find out more about the services and help provided at our surgery, and the support available in the community.

Common medical conditions for children 

Read our guidance on common conditions your child may be experiencing.

Devon Referral Support Services

Devon Referral Support Service (DRSS) is a referral management service, working on behalf of all GP practices in Devon and East Cornwall, to support our patients in getting the right advice, care or treatment in a timely manner. You can call on 01626 883888 or email The services provides information and support on:

  • Waiting times
  • Attending your appointment
  • Referral pathways
  • Possible outcomes following a review
  • Help for veterans
Devon Sexual Health Clinic
Dental Treatment