Book an appointment

How to book an appointment

You can call any of our surgeries and speak to one of our patient advisors who will obtain the information necessary to triage your appointment on medical need.

GP/clinical appointments:

All GP appointment requests are reviewed through our triage process before an appointment is booked. You can submit a request in either of two ways:
  • Online: complete the online consultation via our website
  • By phone: call any of our surgeries. A patient advisor will take the details of your request so it can be reviewed.
Both routes use the same triage process. Triage means reviewing your request to understand the care you need, how urgently you need it and which clinician or service is best placed to help. We use this approach to prioritise patients according to clinical need and help you get the most appropriate care. If a GP appointment is needed, we will let you know how this will be arranged.

Nursing Team Appointments: We have some appointments available online such blood and blood pressure reviews.

Patients should only book a blood test where a clinician has already requested the bloods or where the patient has received a recall/invitation from us asking them to have bloods taken. Patients should not independently book a phlebotomy appointment because they feel they need a blood test.

Smear appointments: these should be booked for patients who are due/eligible for cervical screening AND have been invited or recalled.

For selected appointments we so sometimes send a patient invitation link via SMS which allows patients to book themselves in when most convenient and prevents having to call the surgery. The links are send for blood, BP and smear appointments.

 

Use our online consultation system

Types of appointments

At Pathfields Medical Group, we offer different appointments to help you get the care you need as soon as possible.

Routine appointments

We aim to give you a routine appointment to see or speak to a GP or other Healthcare Professional within 2 weeks of receiving your online request.

Urgent appointments

If your appointment is considered urgent, we'll arrange for a GP or other Healthcare Professional to see or speak to you on the same day.

You can also visit 111 Online (NHS website) or call NHS 111 for general medical advice.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

If you need help with your appointment

Please tell us:

  • If there's a specific GP, nurse or other health professional you would prefer to respond.
  • If you would prefer to consult with the GP or nurse by phone, face-to-face, by video call or by text or email.
  • If you need an interpreter.
  • If you have any other access or communication needs.